Thank you for shopping at Messy Nest Co! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your handcrafted wooden products.
We currently ship to the following destinations: [List of Countries or Regions]. If your location is not listed, please contact us at [Your Email Address] to inquire about shipping options.
Orders are typically processed within [Number] business days of receiving payment. Please note that processing time may be longer for custom orders, as they require additional time for design and production. We will notify you of the estimated processing time for custom orders when you place your order.
We offer the following shipping methods:
Please note that delivery times are estimates and are not guaranteed. Delivery times may vary depending on your location, shipping method, and other factors beyond our control, such as weather conditions or carrier delays.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your order during the checkout process.
We may offer free shipping on orders over a certain amount. Please check our website for current promotions and offers.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for orders that are shipped to an incorrect or incomplete address.
If you need to change your shipping address after placing your order, please contact us at [Your Email Address] as soon as possible. We will do our best to update the address, but we cannot guarantee that we will be able to do so if the order has already been shipped.
For international orders, you may be subject to customs duties, taxes, and fees imposed by your country’s customs authorities. These charges are your responsibility and are not included in the price of the item or the shipping costs. Please check with your country’s customs office to determine what these additional costs may be prior to placing your order.
If your order arrives damaged, please contact us at [Your Email Address] within [Number] days of receiving your order. Please provide photos of the damaged item and its packaging. We will work with you to resolve the issue, which may include a replacement, refund, or store credit.
If your order is lost in transit, please contact us at [Your Email Address]. We will file a claim with the carrier and work with you to resolve the issue.
If you have any questions or concerns about our Shipping Policy, please contact us at:
[Your Email Address]
[Your Phone Number]
